Shipping Policy

This policy details how Purify Peptides LLC processes and ships orders placed through www.purifypeptides.com. Placing an order means you accept these terms.

1. Processing Timeline

Orders typically ship within 1-2 business days after payment clears (weekends and holidays excluded).

High-demand periods like sales or supply disruptions may extend this timeframe.

Processing time does not include actual transit time.

2. Shipping Options & Estimates

Available carriers and speeds display at checkout. Delivery estimates are for reference only and depend on carrier performance.

Typical U.S. transit times (approximate):

Standard: 3–5 business days

Delays from weather, holidays, or carrier issues are beyond our control.

3. Shipping Costs

Rates calculate automatically at checkout based on:

Package weight and size
Selected service level
Destination

Temporary promotions may adjust costs.

4. Address Responsibility

You must provide a complete, accurate shipping address.
We’ll try to update addresses before shipment if notified promptly, but changes aren’t guaranteed once processing starts.
Packages returned due to address errors require customer-paid reshipment.

5. Tracking Updates

Shipped orders trigger a confirmation email with tracking details.
Carrier updates may lag 24-48 hours after label creation.

6. Delivery Confirmation Rules

High-value orders or fraud flags may require:

Adult signature
Delivery to billing address only
Pre-shipment ID verification

If carriers can’t complete delivery (no one available, access denied), you coordinate rescheduling or pickup directly with them.

7. "Delivered" But Missing Packages

If tracking says "Delivered" but you don’t have it:

Search delivery area, ask neighbors or property management
Contact carrier with tracking number
Purify Peptides LLC isn’t liable for theft after carrier-confirmed delivery. We may provide claim documentation at our discretion.

8. Lost Shipments

We’ll assist with carrier investigations. Delays alone don’t qualify for automatic refunds.

9. Damaged Arrivals

Report issues within 48 hours of delivery to contact@purifypeptides.com. Include:

Order number
Photos: outer box, label, interior packing, product condition

Missing documentation limits our ability to assist.

10. Shipping Limitations

Purify Peptides LLC may decline to ship to certain areas due to legal restrictions, carrier rules, or risk factors. Affected orders will be canceled with full refund.

11. Research Products Only

All items ship strictly for laboratory research. We provide no guidance for personal, human, or animal applications.

Contact

Purify Peptides LLC
Email: contact@purifypeptides.com
Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT-6)